I created an invoice but did not send it about 2 weeks ago, when I completed the job I went back to the invoice only to find that quick books had marked it as paid.
I created an invoice but did not send it about 2 weeks ago, when I completed the job I went back to the invoice only to find that quick books had marked it as paid.
I created an invoice but did not send it about 2 weeks ago, when I completed the job I went back to the invoice only to find that quick books had marked it as paid.
Hello Alecmorrow,
Welcome to the Community page,
If you have matched the invoice to the payment on the banking page then it will automatically apply the payment for you so that will be by when you have then gone into the invoice it shows as paid for you.
I created an invoice but did not send it about 2 weeks ago, when I completed the job I went back to the invoice only to find that quick books had marked it as paid.
thats the issue, no payment was made but quickbooks marked it as paid....
I created an invoice but did not send it about 2 weeks ago, when I completed the job I went back to the invoice only to find that quick books had marked it as paid.
thats the problem no payment was made by the client and it was marked as paid.
I created an invoice but did not send it about 2 weeks ago, when I completed the job I went back to the invoice only to find that quick books had marked it as paid.
Thanks for getting back to us alecmorrow, please check if you have the option to 'automatically apply credits turned on within the settings by going to the Gear > Account & settings > Advanced > Automation. This setting when enabled will apply any credit note or payment automatically to any open transactions on the customers' account. 🙇:female_sign:
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