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Good to see you here, nigel3.
I've got some steps on how you can write off the invoices.
First, you'll need to create a bad debt expense account in the Chart of Accounts. Then, add a bad debt item by following these steps:
Once done, our next step is to create a credit note for the bad debt. Then, apply the credit note to the invoice by following these steps:
Here's a sample screenshot for reference:
Finally, go to the Chart of Accounts page and run a report for the bad debt account.
You can open this article for the detailed steps: Write off bad debt.
I'm always around if you need more help with QuickBooks Online. Thanks.
Good to see you here, nigel3.
I've got some steps on how you can write off the invoices.
First, you'll need to create a bad debt expense account in the Chart of Accounts. Then, add a bad debt item by following these steps:
Once done, our next step is to create a credit note for the bad debt. Then, apply the credit note to the invoice by following these steps:
Here's a sample screenshot for reference:
Finally, go to the Chart of Accounts page and run a report for the bad debt account.
You can open this article for the detailed steps: Write off bad debt.
I'm always around if you need more help with QuickBooks Online. Thanks.
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