Go to Solution.
Good to see you here, nigel3.
I've got some steps on how you can write off the invoices.
First, you'll need to create a bad debt expense account in the Chart of Accounts. Then, add a bad debt item by following these steps:
Once done, our next step is to create a credit note for the bad debt. Then, apply the credit note to the invoice by following these steps:
Here's a sample screenshot for reference:
Finally, go to the Chart of Accounts page and run a report for the bad debt account.
You can open this article for the detailed steps: Write off bad debt.
I'm always around if you need more help with QuickBooks Online. Thanks.
View solution in original post
You have clicked a link to a site outside of the QuickBooks or ProFile Communities. By clicking "Continue", you will leave the community and be taken to that site instead.