I'm here to provide insights about creating and sending invoices in QuickBooks Online, @lisa-rk2rumsandb.
When you create an invoice, QuickBooks Online will record this transaction. Any time you want to review your invoices, go to the Sales menu and select the All sales tab or Invoices tab.
After a customer pays their invoice, you can record the payment inside QuickBooks Online. Here's how:
If you're using a GoPayment, the money will be deposited into your GoPayment account. If you're using a different online payment app, then you can check with your app provider.
I've also added these articles that can guide you enhance your invoices in QuickBooks Online:
Keep me posted if you need further assistance with managing customer transactions in QBO. I'm more than pleased to help. Hoping for your business continued success.