It's sad to hear that, Teknichal Design.
I know that hasn't been easy for and your business. To ensure that you'll get accurate answers to your questions, I recommend directly contacting Stripe's customer support.
They'll be the ones to discuss their reimbursing policies and rules for you. You can go to their website to get their contact information.
If you need some reference in completing your other tasks and answers to frequently asked questions, you can visit our Help Articles page.
Feel free to visit us again here with any concerns you may have. The Community always has your back.
