cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Get your Payroll questions answered by a QuickBooks Product Manager here - intuit.me/31Nl3My
giles1
Level 1

I set up custom invoicing then changed my mind & reset company setting to non-custom. When I create a new invoice, still get a number that is based on last custom number

 
Solved
Best answer May 30, 2019

Accepted Solutions
JamesC
QuickBooks Team

I set up custom invoicing then changed my mind & reset company setting to non-custom. When I create a new invoice, still get a number that is based on last custom number

Hey Giles1,

 

Turn back on Custom Invoice numbers, Create your next invoice and then change the custom number to the next number in a "standard" chain of invoice numbers - If you save this transaction, and then turn off custom transaction numbers - It should pick up as the next number in the standard chain.

 

Let me know If this gets it to continue through the standard invoice numbers - tested it on mine, and it did work; albeit I created about 5 invoices before turning custom numbers back off.

View solution in original post

3 REPLIES 3
JamesC
QuickBooks Team

I set up custom invoicing then changed my mind & reset company setting to non-custom. When I create a new invoice, still get a number that is based on last custom number

Hey Giles1,

 

Turn back on Custom Invoice numbers, Create your next invoice and then change the custom number to the next number in a "standard" chain of invoice numbers - If you save this transaction, and then turn off custom transaction numbers - It should pick up as the next number in the standard chain.

 

Let me know If this gets it to continue through the standard invoice numbers - tested it on mine, and it did work; albeit I created about 5 invoices before turning custom numbers back off.

View solution in original post

giles1
Level 1

I set up custom invoicing then changed my mind & reset company setting to non-custom. When I create a new invoice, still get a number that is based on last custom number

Thanks James. Worked perfectly. Much appreciated!

JamesC
QuickBooks Team

I set up custom invoicing then changed my mind & reset company setting to non-custom. When I create a new invoice, still get a number that is based on last custom number

Ah, That's Excellent news @giles1

 

If you come across any other questions, don't hesitate to send them over to us.

 

Have a fab weekend.