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jo25
Level 1
posted
‎May 10, 2019 10:44 AM
last updated ‎May 10, 2019 2:44 AM

I type in a description onto my invoice but when the client receives it the description field is blank.

 
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2 REPLIES 2
Rustler
Level 15
‎May 10, 2019 11:00 AM

I type in a description onto my invoice but when the client receives it the description field is blank.

I have not tried that in a while but back when I did, it turned out QBO is not like desktop, you have to have an item to have a description

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TaliaI
QuickBooks Team
QuickBooks Team
‎May 10, 2019 11:20 AM

I type in a description onto my invoice but when the client receives it the description field is blank.


Hello jo25,

 

Welcome to the Community - thank you for your question!

 

Could you please send a screenshot of the preview of the invoice within QuickBooks?

 

Thanks,

 

Talia

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