cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Everything you need to know about banking in QuickBooks Online - Discover more
jo25
Level 1

I type in a description onto my invoice but when the client receives it the description field is blank.

 
2 REPLIES 2
Rustler
Level 15

I type in a description onto my invoice but when the client receives it the description field is blank.

I have not tried that in a while but back when I did, it turned out QBO is not like desktop, you have to have an item to have a description

TaliaI
QuickBooks Team

I type in a description onto my invoice but when the client receives it the description field is blank.


Hello jo25,

 

Welcome to the Community - thank you for your question!

 

Could you please send a screenshot of the preview of the invoice within QuickBooks?

 

Thanks,

 

Talia

Need to get in touch?

Contact us