cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Unlock the full power of QuickBooks with our Training Classes - Discover more
richard96
Level 5

Mileage - access for accountants

Can accountants please have full access to their clients' mileage records?

 

It seems ridiculous that we can add journals, correct transactions, consent to downloading data from their bank.... yet we can do nothing with their mileage expenses except download a log!

 

1 REPLY 1
JoesemM
Moderator

Mileage - access for accountants

Currently, only the primary admin has access to the mileage records, Richard96. I know how valuable it is for you to view your client's mileage records and I recommend submitting feedback on this feature. Let me guide you through the process to make it easier.

 

You can input your suggestions directly to our Product Development team. They value user input and could potentially incorporate your ideas into future updates to enhance the customer experience.

 

Here's how:

 

  1. Go to the Gear icon and select Feedback.
  2. Enter your comments or product suggestions.
  3. Then select Next to submit feedback.

 

I'll also add these articles that will help your clients track their trips and fix issues in the mobile app:

 

 

If you need assistance with managing mileage or have any other questions related to QuickBooks Online, please click the Reply button to get in touch. We're here and eager to provide you with further help and support.

Need to get in touch?

Contact us