My bank is never connected even though I keep reconnecting it, my balance has been the same on the app for weeks

Hi there, sp-painting.
 

May I ask which bank you’re trying to connect to QuickBooks, and if any error messages  appear during the process? Knowing this will help me guide you more efficiently.
 

If the bank account was previously connected, please ensure that all accounts are still activated in the Banking section under Manage connections.
 

Here’s how:
 

1. Go to Transactions, then Bank transactions.
2. Open Manage connections and make sure all linked accounts are activated.
3. Return to the Bank transactions page and click Refresh (or Update) to update your bank feed and display the latest transactions.
    

If you’ve tried multiple times to link your account without success, I recommend contacting your bank directly for assistance. There may be ongoing issues, security updates, or maintenance that could be affecting their connection to QuickBooks. In the meantime, I recommend manually uploading your transactions.
 

Feel free to reply with the name of your bank and any error details you’ve encountered so far.