Let's make sure to record the payment made to the wrong supplier, lkoups.
Entering a supplier credit depends on how you enter the purchases. There are two scenarios that I can think of on how you can record the payment. Since you've already received the refund, you can enter the refund using bank deposit affecting the Creditors account if you've paid the bill or bank deposit affecting the expense account if you wrote a check. Let me show you how:
1st scenario:
- Select + New.
- Select Bank Deposit.
- In the Add funds to this deposit section, fill in the following fields:
- Received from: Select or enter the Supplier name.
- Account: Select the Creditors (Accounts Payable) account.
- Amount: Enter the Supplier refund amount.
- Select Save and close.
2nd scenario:
- Select + New.
- Select Bank Deposit.
- In the Add funds to this deposit section, fill in the following fields:
- Received from: Select or enter the Supplier name.
- Account: Expense account.
- Amount: Enter the Supplier refund amount.
- Select Save and close.
For more information, you can also check out this article for your reference: Handle Supplier Credits and Refunds in QuickBooks Online. Furthermore, learn how to review downloaded bank and credit card transactions and put them in the correct accounts. I've added this article for your guide: Categorise and Match Online Bank Transactions in QuickBooks Online.
Reach out to us if you have any concerns about the payment made to the supplier. We're here to make sure everything is taken care of.
