Paypal showing net amount and no fees. Quickbooks can't seem to solve it

GB Labels Ltd · ‎April 15, 2021

Has anyone had this resolved yet? Spoken to a rep today to be told that there is nothing they can do and it is not a known problem which is untrue. It's causing me problems at the end of the month.

If nothing gets resolved it's time to switch over to Sage.

GeorgiaC · ‎April 15, 2021

Thanks for joining us here on the Community, GB Labels Ltd :)

Apologies for any misinformation you've received on this, we do currently have the following reported issue for this: 'INV-42500 Open Banking - Paypal - Feed not bringing in fees', and our technicians are working to deliver a fix for this to our customers with priority. We've linked you to this so that you'll receive all updates going forward via email, and value your continued patience while we work to resolve.

If you have any questions in the meantime, please don't hesitate to reach out to us below.

Thanks!

Fiat Lux - ASIA · ‎April 16, 2021

@GB Labels Ltd

You may need an additional app to reconcile PayPal transactions as a workaround. Otherwise, contact us in private to purchase a 3rd party conversion service.

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Paypal showing net amount and no fees. Quickbooks can't seem to solve it

Paypal showing net amount and no fees. Quickbooks can't seem to solve it

Paypal showing net amount and no fees. Quickbooks can't seem to solve it

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