Hi, @paul273. Moving to a new app can be a huge adjustment. Just to clarify, are you using the mobile version? Is it freezing up or just not saving your invoices? Is the Invoice or the + green button greyed out?
In the meantime, if the app freezes, buttons are greyed out, or refuse to save invoices, a quick data refresh usually clears things right up. Simply go to your Menu > Intuit Account & Settings > Refresh Data -- Refresh Now. If the issue persists, try a fresh start by uninstalling and reinstalling QuickBooks. This is often the best way to remove any minor hiccups and get the invoicing feature working properly again.
Alternatively, if you're using a web browser and experiencing the same issues, it's worth trying some troubleshooting. Sometimes, stored browser data can interfere with the app's performance. You can find the steps to clear that up here: Troubleshoot browser problems for QuickBooks Online and Intuit websites.
We'll keep this conversation open in case you have more questions. I want to make sure the invoicing feature is working exactly as it should.
