I recently received a refund from a company, I followed the instruction provided here and all went well but when I view my banking the transaction is still there only this time the categorie is accounts payable, when I try to process this I get a message stating: "You cannot track tax on accounts of types Accounts Receivable and Accounts Payable."
Hello TUSSU, Thanks for posting on the Community page,
You need to do the deposit manually, entering accounts payable in the account column of the add funds to this deposit section etc, then you will be able to match the deposit with the amount on the banking page you need to follow the supplier refund instructions on this article.
On behalf of my peer, @Ashleigh1, we're glad that the solution worked out exceptionally.
Please always feel free to ask questions in the Community if you have other QuickBooks concerns. Anytime we can help. Keep safe and more power to your business!
You have clicked a link to a site outside of the QuickBooks or ProFile Communities. By clicking "Continue", you will leave the community and be taken to that site instead.
