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haywood1
New Member

quickbooks mobile works fine, but when i sign in on the computer everything is blank with no invoices or bank account - same sign in as mobile

 
1 REPLY 1
LouiseG
QuickBooks Team

quickbooks mobile works fine, but when i sign in on the computer everything is blank with no invoices or bank account - same sign in as mobile

Let's address this by performing troubleshooting steps to rectify the display issues in QuickBooks Self-Employed (QBSE), haywood1.

 

Outdated cache files can cause the program to slow down. Clearing its cache helps refresh website preference.

 

To do so, click your browser below for step-by-step guidance:

 

 

If the display remains blank, consider using a different supported browser to enhance your QuickBooks experience.

I'll provide this material to help you manage bank transactions in QBSE: Categorise transactions in QuickBooks Self-Employed.

 

If you have further questions about running reports or anything else, please don't hesitate to ask. I'm here to assist you.

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