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Good day, info516,
Let me guide you on how to delete the partial payment of an invoice.
To start, please follow the steps listed below for your guidance.
- Go to Sales from the left navigation bar, then select Customers.
- Click the name of the customer, then go to the Transaction List tab.
- Locate and click the partial payment to open the transaction.
- Click More, then select Delete.
- Select Yes to confirm the deletion process.
I've got an article for your guidance: Record a customer payment. This link provides instructions and detailed steps to help you with the process.
Keep me posted if there's anything else you need and I'll get back to you.
