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Everything you need to know about banking in QuickBooks Online - Discover more
mick-wing2
Level 1

When I preview an invoice some invoices do not display the full company name that is saved in the customer details

 
1 REPLY 1
FateCandylaneT
QuickBooks Team

When I preview an invoice some invoices do not display the full company name that is saved in the customer details

We're glad you've come to the Community space, Mick.

 

I'm here to ensure these invoices will show their complete company name when printing them.

 

You'll want to make sure you've entered the complete company name on the customer's profile. This way, we can further check if the details provided were complete. I've also added a screenshot for reference.

 

Here's how:

 

  1. Go to Sales and select the Customers tab.
  2. Choose the specific customer and select the Customer Details tab.
  3. Click Edit.
  4. Verify the Company name detail and click Save.

 

image.png

 

5. Select the Invoices section and open the specific invoice with the customer you've reviewed above.

6. Click Print or Preview below. It would likely show the complete company name when printing the invoice.

 

image (1).png

 

image (2).png

 

Moreover, you can check out this article to guide you in customising and adding specific information to your sales forms: Customise invoices, estimates, and sales receipts in QuickBooks Online.

 

You can always get back to this thread if you need additional assistance managing your invoices. We're here to help. Have a good one!

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