Afternoon,
So I've tried multiple times to get a straight answer from QB live chat and I get told something different every time or the wrong information!
To put it simply:
- I paid £49 to a company called trade master
- I went to the bank page where the transactions are automatically linked from my bank and added it as an outgoing under 'training'.
- They then gave me a refund of £49
- On my banking page, this transaction comes up automatically
- How do I add this (what account type), as if i put it under 'refund' it shows as an expense and despite putting in 'no vat', it will still show as an 'income', showing my business has 'made money'. Which is not correct.
I wish to add this as a refund amount instead in which it does not affect my total income, taxable income, etc.
Please help! Thank you and kind regards.
