You can use the Audit log to recover the details of the deleted transactions so you can re-enter them, @franky5. I'll be happy to guide you with the steps below.
Beforehand, make sure to sign in as an admin to access the Audit log.
Here's how to locate and re-enter deleted transactions:
- Go to the Gear icon and select Audit Log.
- From the Filter dropdown menu, select the appropriate user, date, and event(s).
- Select Apply.
- Find the deleted transaction.
- Once you've located the deleted item, select View under the History column
- You'll see all the information needed for the transaction under the Event column.
- Use that details to re-enter the transaction with its original date.
After that, manually reconcile the transaction by going to your account register.
- Go to Transactions and select Chart of accounts.
- Locate the account that you put the transaction into and select Account history.
- Find the transaction and select it to expand the view.
- Select the box in the tick column until you see an R to manually reconciles the transaction.
- Click Save.
Additionally, you can check out these articles for more details in managing audit log and how to fix issues for accounts you've reconcile in the past:
Furthermore, once you've successfully reconciled you transactions in QuickBooks, you can check out these links for future reference in managing a reconciliation report: View, print, or export a reconciliation report in QuickBooks Online.
Feel free to click the Reply button if you have questions in handling your bank transactions or any other banking concerns. I'm always here to help you.
