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Everything you need to know about banking in QuickBooks Online - Discover more
lindendavies
Level 1

Some of your transactions look similar, suspiciously similar....

I am getting this message, thing is, the only button is to delete them and I don't know what they are.  I will have transactions which are similar as a lot of what I buy for the office is the same, why is there no option to view these things?  Do I have have the warning all the time? 

 

Screenshot 2024-03-10 193239.png

 

1 REPLY 1
KayePe
QuickBooks Team

Some of your transactions look similar, suspiciously similar....

Hello there. Let me help you with the warning you're experiencing regarding similar transactions in your QuickBooks Self-employed (QBSE).

 

To resolve this issue, you can opt for the "Delete duplicates" option displayed in the warning message. Then, review the transactions in your bank feeds and cross-check them with your bank statement to identify any missing or deleted essential transactions. If required, manually upload the missing transactions.

 

To avoid experiencing this again in the future, you can reach out to our support team to assist you with this. The team will guide you further on fixing this and may give you the necessary tips to avoid duplicates in the future. Here's how to reach them:

 

  1. In your QuickBooks, go to Help.
  2. Click Contact Us.
  3. You can also select the Assistant menu.
  • Click Assistant.
  • Choose "talk to a human" and select the enter icon.
  • Select the options till prompted to choose a way to connect. 

4. Choose Message an agent to talk with us and start a conversation with a support expert.

 

On the other hand, visit these articles as an additional guide to managing your transactions inside QBSE:

 

 

Let me know if you have more questions about handling your transactions or any QuickBooks-related concerns using QBSE. I'm more than happy to assist. Take care!

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