Thanks for letting us know, @matt brand. I'll share some insights about how tags work in QuickBooks Online (QBO).
I understand that you want to make changes and improvements to QBO to meet your business needs. However, the option to disable the tags you don't use anymore while keeping them active for the transactions tagged before in QBO is unavailable.
Rest assured that I'll relay this message to our team in concern here on my end and add your vote for this one. You can also share your thoughts and ideas through your account. Our product development team reviews all the feedback we receive to ensure we’re meeting the needs of our customers.
Here's how:
- Go to the Gear icon at the top.
- Select Feedback.
- Enter your comments or product suggestions.
- Click Next.
For your reference, check out this link: How to Submit Feedback.
Additionally, you can check out these articles that can guide you in your future transactions with QBO:
If you have further questions about tags in QBO, just let me know by leaving a comment below. I'm always glad to help. Have a good day!