Hello there, billing12.
Welcome to the QuickBooks Community. I'm here to make sure you'll get the support you need with the charge on your account.
I want to be the one who will assist you in figuring out why the charge is incorrect. However, asking of any private information will isn't safe in a public forum.
That said, I recommend reaching out to our Phone Support Specialists to check your account. They have a more secure environment, and I assure you they'll be able to figure this out in no time.
You can reach out to them by following these steps:
- Click the Help option.
- Click Contact us.
- Choose a topic.
- Scroll down and choose Get Phone Number.
In case you need more insights about the subscription rates and charges, I'm adding the article I recommend on this:
How to understand your subscription rates and charges.
Please don't hesitate to post a response if you have additional questions or concerns related to your QuickBooks billing. I'll keep an eye out on your response.