The whole point of quickbook is invoicing! However my quickbook's invoice's shortcut and quick action button are missing. How can i get them back

Hi there, @rapidph2010. We'll help you fix this so you can utilize the invoice option inside QuickBooks Online (QBO).

Before anything else, can you tell us if it's missing on the left navigational bar? If so, know you'll want to ensure they're in your Bookmarks. This way, you can see and access the invoice option easily. We'll write down the steps to get you going:

1. Next to Bookmarks, select the edit icon ✎.
2. Select which pages you want to appear under Bookmarks.
3. To reorder your bookmarks, select the reorder icon  and drag them to your desired order.
4. Select Save.

Feel free to visit this page for more details: Understand the navigation menu in QuickBooks Online.

If you're referring to the Invoice option in the +New button, it possible that this has something to do with the temporary internet files you have in your browser. In this situation, we recommend performing some basic browser troubleshooting and accessing your company using an incognito or private Window. Use these shortcut keys:

• Chrome: Ctrl+Shift+N
• Firefox: Ctrl+Shift+P
• Safari: Command+Shift+N

Once logged in, try to check if the invoice option in the +New button. If it shows, proceed to clear your browser’s cache. This way, you start with a clean slate when using QuickBooks.

Furthermore, here are some articles to help you manage invoice payments, and create personlised sales forms inside the program:

• Record invoice payments in QuickBooks Online.
• Customise invoices, estimates, and sales receipts in QuickBooks Online.

Don't hesitate to comment below if you need further assistance managing invoices or have any additional QuickBooks-related queries. Keep safe and have a good one.

The Invoice button is removed from the App as well. Please correct this so I can create new invoices. I can't create new invoices using the app. Open app. Select menu tab at lower right. The invoices tab is missing from this menu. It used to be the second down on the left.

Here is a screen shot of the menu tabs available now. Since I started using this app second down on the left was invoices. Now that tab is completely gone and no way to create invoices. Please correct this.

Hello there, @MaelstromHD. I'm here to help you rule this out for you to create invoices in the QuickBooks Online app.

First, let's make sure that the app is updated. This ensures that the app has the latest fixes and patches to resolve common issues.  Simply open Google Play or Apple Store (depending on your device). From there, update the app. 

Second, let's clear the app's data to prevent any further issues due to too much cache accumulated. We can start by refreshing your mobile app and device settings. To start, you may follow the steps below:

In the QuickBooks Online app:

1. Android: From More Options ⋮, select Settings and click Refresh Data. Then, choose Yes.
2. iOS: From the Menu ☰, click Help & Feedback and select Refresh Data Then, click Refresh.

In your device Settings:

1. Android -From your phone's settings, select Apps choose the QuickBooks app from the list, and select Storage. Then tap Clear data.
2. iOS - From your phone's settings, select Settings, click on General, and choose iPhone Storage. Select an app that's taking up a lot of space. To free up the storage without deleting the documents and data for the app, select Offload App.

Finally, if the issue persists, you may uninstall and reinstall the application to start fresh.

1. Tap and hold QuickBooks Online on your phone.
2. Drag the app to the Uninstall section.
3. Press Yes to confirm.

Also, please take note of the system requirements of the app to make sure it works smoothly. Here's an article where you can see the list: QuickBooks Online Access For Mobile Devices.

I'd also recommend checking out these articles for more reference about using the app:

• QuickBooks Online Mobile App FAQ
• Compare Mobile App Features

Please let me know if you encounter any other issues when creating invoices using the app. I want to ensure everything is taken care of for you. Have a great day!

Uninstalling the app and reinstalling it was the only thing that worked. Thanks. 

Hello, @MaelstromHD.

We're glad that the posted recommendation is of help. If you require further assistance working on specific tasks in QuickBooks, the Community is willing to assist you at any time. Have a great day ahead!