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IanB69
Level 1

Total invoice paid showing on app

Hello, 

On the app when i click on invoices it displays Total 2024 invoices at the top - but the amount isn't 2024, it's the total amount since i started QB. 

Does anyone know how to amend this setting?

Thanks

1 REPLY 1
Clark_B
QuickBooks Team

Total invoice paid showing on app

Thanks for bringing this to our attention, @IanB69.

 

Let me provide you with information on how to display only the total amount for the year 2024, without including amounts from previous years in QuickBooks Self-Employed (QBSE).

 

To begin with, when viewing the total display invoice, the amount will depend on the filters used. I recommend filtering the Date to This year's invoices and avoiding the All option to exclude the total amount. However, if it's the same thing, we can perform mobile troubleshooting steps to address this issue.

 

First, ensure that you're connected to the internet, and then perform the following steps:

 

For iOS:

 

  1. Go to the Help menu.
  2. Select Reset App Data.
  3. Click on OK.

 

For Android:

 

  1. Proceed to the Home menu or tap the three dots in the right upper right corner.
  2. Tap on Settings.
  3. Select Refresh Data.
  4. Click on Yes.

 

Once refreshed, restart your mobile phone, and check if you'll be able to show the total 2024 invoices.

 

Moreover, can you also provide a screenshot of your interface? This will help us determine the appropriate troubleshooting steps.

 

I'll also add these articles for future reference to learn how to use the QBSE mobile app to track your business miles and adding one:

 

 

If you have any concerns about the total display amount of invoices, tag me in the comment section, @IanB69. I'll assist you in any way possible.

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