Hello PrairiePrecision,
You can create a bank deposit to record your refund and then match it with your downloaded transaction. I'll walk you through how.
- Click Create.
- Click Bank Deposit.
- In the Add funds to this deposit section, enter the details for Received From, Account, Amount, Description is optional.
- Click Save and close.
Please check out this article for details: How do I handle supplier credits and refunds?
I've also added this helpful article for future reference: Add and match downloaded banking transactions.
If you have other concerns, please don't hesitate to reach out to us anytime.