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Everything you need to know about banking in QuickBooks Online - Discover more
Vikki400
Level 1

What happens to receipts if you cancel your Quickbooks subscription?

Hi

 

Does anyone know what happens to the receipt images in quickbooks if you cancel your subscription?

 

Thanks

Vikki 

5 REPLIES 5
MarsStephanieL
QuickBooks Team

What happens to receipts if you cancel your Quickbooks subscription?

Hi @Vikki400. Great to see you in the Community. I can share some details on what will happen to your uploaded receipts when you cancel your subscription to QuickBooks Online (QBO).

 

You have read-only access to your data for one year from the date of cancellation. It includes the uploaded receipts.

 

You can check those linked expenses receipts on the Attachments page and the pending ones on the Receipts page. It's also possible to download it for documentation purposes. I'd be happy to show you the steps below:

 

For Pending Receipts:

 

  1. Go to the Banking menu.
  2. Select Receipts.
  3. Review the receipt.
  4. Right-click on the receipt and select Save image as.

 

 

For the linked Receipts:

 

  1. Open Settings and select Attachments.
  2. Review the receipts.
  3. Click Download on the receipt you wish to save.
  4. Right-click on the image and select Save image as.

 

 

I've included this article for more information about your data after canceling your subscription: What happens to my QuickBooks Online data after I cancel?

 

Moreover, you can download your data from your QuickBooks account for future use. You can read this article to look up your transactions and save your reports: Customise reports in QuickBooks Online

Please let us know if you have other concerns. The Community and I will be around to help. Take care!

Vikki400
Level 1

What happens to receipts if you cancel your Quickbooks subscription?

Thanks, does that mean I have to download each receipt separately?

Kurt_M
QuickBooks Team

What happens to receipts if you cancel your Quickbooks subscription?

I'm chiming in, @Vikki400.

 

Yes, to get a copy of those receipts, you'll have to manually click on each transaction and see the attachments to be able to download them. This way, you'll have everything you need for your documentation.

 

Additionally, I've got you this article to help you manage your data in QuickBooks Online: Export data, reports, lists, and more from QuickBooks Online.

 

If you have any additional questions, you can always get back to me here in the Community. I'm always willing to assist you. Keep safe and have a good one!

Fiat Lux - ASIA
Level 15

What happens to receipts if you cancel your Quickbooks subscription?

@Vikki400 

Do you need to migrate your data to another accounting app? You may consider purchasing a 3rd party service to convert your data including migrating your attachments.

CB107
Level 1

What happens to receipts if you cancel your Quickbooks subscription?

That is ridiculous - you should include a mass exporter - for this reason alone I wouldn't recommend QBO 

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