Hello there, @hsrassociate2023.
Let me assist you through the troubleshooting steps to ensure a successful import of your invoices.
To resolve this, start by refreshing the page to ensure it updates properly, then log out of QuickBooks and log back in.
If the issue persists, consider using a different supported web browser to access the updated interface, or open a new incognito window. You can use the following shortcut keys for assistance:
- Google Chrome: Press Ctrl + Shift + N
- Mozilla Firefox: Press Ctrl + Shift + P
- Microsoft Edge: Press Ctrl + Shift + N
- Safari: Press Command + Shift + N
Don’t hesitate to leave a message below if you have additional questions.