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Everything you need to know about connecting your bank and credit cards in QuickBooks Online
jml fencing
Level 1

Where tf has the invoice list button gone on app? The only live list ,hit list, that is my daily twice daily need??!?!

 
1 REPLY 1
Clark_B
QuickBooks Team

Where tf has the invoice list button gone on app? The only live list ,hit list, that is my daily twice daily need??!?!

Hello there, @jml fencing.

 

I appreciate you taking the time to express your concerns about not being able to find the invoice list button in the QuickBooks Online (QBO) mobile app. Let me help and provide where to find the invoice list button.

 

You can find the invoice in the Quick Actions. Also, in the Menu icon, tap it and then select Invoices. However, if you still can't find the invoices. You can perform basic mobile troubleshooting to help you sort this out. Please note that everything that you uploaded will only remain in QBO and it will not wipe out the data that you've stored.

 

Follow these steps if you're using an iOS device:

  1. Select the menu at the top right and then choose Help & Feedback.
  2. Click Refresh Data and Refresh.

For Android devices:

  1. Select the menu at the top right and choose Settings.
  2. Press Refresh Data and choose Yes.

In your Phone Settings:

  • Android - From your phone's settings, select Apps (varies by device). Choose the QuickBooks app from the list and select Storage. Select clear data.
  • iOS - From your phone's settings, select Settings, then, click on General and choose iPhone Storage. Select an app that's taking up a lot of space. To free up the storage without deleting the documents and data for the app, select Offload App.

 

Once refreshed, restart your mobile phone, and check if you'll be able to find the invoice. Just in case the issue persists, uninstall and reinstall the QuickBooks mobile app. I'm adding this article for your reference about mobile app features that are supported on mobile devices: Compare mobile app features.

 

I'll also add this article to help you receive an invoice payment from your mobile device: Receive an invoice payment using the QBO mobile app.

 

Please keep me posted on your progress in getting this issue resolved, @jml fencing. I want to ensure that you can find the invoice list.

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