Good thinking on checking with another browser, Longthor. That was an excellent troubleshooting step.
Since the issue could've been a simple browser problem, but persists, I recommend you to contact our live experts. They have specialised tools for a thorough diagnosis and can resolve this unusual behaviour.
Here's how:
- Sign in to your QuickBooks Online (QBO) company using any supported browser.
- Select the Help (?) icon located in the upper right-hand corner.
- Scroll to the bottom of the help panel and select the Contact Us button.
- Follow the prompts to choose your preferred contact method: Request a callback from an expert or Start a live chat.
You can refer to this article to find a time that works best for you: Support hours.
Feel free to reply to this post if you need further assistance.
