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Accept credit card payments in QuickBooks Online.Explore QuickBooks Payments
Rocket_Matt
Level 1

WorldPay deducting fees daily

Hi,

 

We've recently signed up with WorldPay to process our credit/debit card payments. Different to our previous provider WorldPay are deducting fees from the amount they send across to our bank account.

 

How best should we be accounting for this in QB Online?

 

For example I have a customer invoice in QB for £100 which they pay in full via WorldPay who deduct £5 in fees and send £95 to our bank account. If I apply this £95 payment to the customer they are showing as owing £5. How should I deal with the £5 in fees?

1 REPLY 1
GeorgiaC
QuickBooks Team

WorldPay deducting fees daily

Hi Rocket_Matt, thanks for reaching out to the Community today

 

We'll be happy to share some guidance on recording third-party merchant service fees in QuickBooks Online. 

 

To do this, first post the invoice payment to the Undeposited funds account (for the full amount charged to the customer). 

 

You can do this either by selecting Receive payment on the invoice, or by navigating to + New then Receive payment. Enter all the payment information and choose the Undeposited funds account in the Deposit to field. 

 

Then, create a bank deposit to record the service charge (from + New > Bank deposit:(

 

1. You should see the payment you entered in the Select the payments included in this deposit section at the top.
2. Put a check to select the payment you want to deposit.
3. From the Add funds to this deposit section, enter the amount of the bank service fee charged to you by the company as a negative amount.
4. From the Account section, select the Expense account you usually use in tracking bank fees.
5. Verify that the deposit amount is correct.
6. Select Save and close to record the transaction.

 

You can then go ahead and match this deposit to the downloaded bank transaction. 

 

For reference, see our Community guide on recording service fees in QBO. We'll be here if you need any further support.

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