CIS Reverse charge

Thanks for that , when I'm raising an invoice to a cis customer and have selected cis labor and cis materials this is the message I'm getting . Im obviously doing something wrong

 You can't select CIS VAT codes for a non CIS product/service or category.

I am having the same problem?

Its works on the CIS labour (20)% but not on the CIS materials -send Help 

Thanks for joining this thread, @YM26.

When you turn on CIS, we’ll create the accounts you need to be able to track it. That means, when you create CIS transactions we’ll calculate the CIS withheld. 

If the CIS materials option is unavailable, it would be best to contact our support team. They have the right tools to further investigate this matter. You can also have a screen sharing for the representative to check your account and resolve the issue. 

Here's how:

1. Sign in to your QuickBooks Online company.
2. Click Help (?) at the top right.
3. In the QB Assistant enter the topic you need help with.
4. Choose Contact Us to connect with a live support agent.
5. Select Start a chat with a support expert.

For additional insights, feel free to browse these articles:

• CIS in QuickBooks Online
• Already using CIS in QuickBooks?

Please let me know how it goes. I want to make sure everything is taken care of. Stay healthy and have a great day.

Im having the same issue????

I'm here to make sure you'll get the answer you need about the CIS reverse charge, LiamPugsley.

Our QuickBooks Support Team can check and have this investigated. I'd suggest reaching out to them to determine the main cause of this. Please follow the steps shared by Rubielyn_J to contact them.

For more information regarding the CIS reverse charge, you can check out these resources for guidance and details:

• VAT: Domestic Reverse Charge for Building and Construction Services.
• Check When you Must Use the VAT Reverse Charge for Building and Construction Services.

In case you'll need assistance in dealing with QuickBooks tasks, don't hesitate to get back to this thread. We're always here to help you.