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info2332
Level 1

delete vat return or unfile for a return that has been filed but I dont think it has been submitted to HMRC becuase I was never given the submit option -

the unfile action isnt displayed so can you unfile or delete it or confirm if it has been actually submitted to HMRC I also have a second return, I am unable to submit it due to the incorrect dates being selected, however I am unable to amend the dates or delete the return, can you either amend the end date to 28/12/25 or delete the return

1 REPLY 1
ClaireSamanthaS
QuickBooks Team

delete vat return or unfile for a return that has been filed but I dont think it has been submitted to HMRC becuase I was never given the submit option -

Hi there, info2332. We appreciate you reaching out in the Community forum.
 
Please know that unfiling a VAT return in QuickBooks only allows your accountant to correct or adjust a previous return to ensure your records remain accurate and compliant with HMRC regulations.
However, if a VAT return has already been submitted to HMRC, it cannot be unfiled or deleted, as it is already officially recorded. To confirm whether the return was successfully submitted, QuickBooks Online should provide the filing status in the VAT center.
 
If you see "Submitted to HMRC" next to the return, it means the submission was successful.If you're unable see the "Unfile" or "Delete" option but still believe changes are needed, we recommend contacting the QuickBooks Customer Phone support team directly. They can review your account setup and guide you in filing or deleting the VAT return where applicable.
 
Here's how:
 
  1. Sign in to your QuickBooks Online account.
  2. Click on the Help icon located in the top-right corner.
  3. Scroll down and select the Contact Us option.
  4. Follow the on-screen prompts to describe your issue.

 

For further questions or additional concerns. You can leave a comment below, and we're here to help.

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