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cserectionltd
Level 1

I cannot submit my VAT return. QBs wont connect to HMRC

I will get penalties if not submitted today
1 REPLY 1
Kevin_C
QuickBooks Team

I cannot submit my VAT return. QBs wont connect to HMRC

Thanks for bringing this to our attention, cserectionltd.

 

Let me provide you with some details regarding this connection to the HMRC issue and help you point in the right direction for support.

 

Currently, we've already received reports that some users have also encountered the same issue you're having. Rest assured, our Engineering Team is looking into it and working to implement a permanent solution to fix the link's accessibility.

 

While we're unable to provide exact dates for when this issue will be fixed, I encourage you to contact our Customer Care Team for instant updates about this concern. They can add you to our notification list, and you'll receive an email notification once an update is available. Here's how:

 

  1. Log in to your QuickBooks Online account.
  2. Click the ? Help button at the top right corner.
  3. Go to the Search tab, then select Contact Us.
  4. Enter a brief discussion with your concern, then click Continue.
  5. Choose a way to connect with us

 

Please review our support hours to ensure that we can address your concerns on time.

 

For more tips in preparing and filing your VAT return in QuickBooks Online, you can check these articles:

 

 

We appreciate your patience as we’re working on a permanent solution. Please know that I'm only a post away if you have other concerns about vat returns in QuickBooks. Keep safe!

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