Hi John, thanks for getting in touch. Yes the invoice was created, but the payer only saw the VAT figure and paid that first. He then paid the balance the next day, so I have two amounts going out and only one expense recorded on the system. I'm just wondering how I show that the two amounts are linked to this invoice and that one of them is reclaimable VAT? Thanks
Click one of the amounts within your bank feed, select Find match, locate then tick the invoice and save. This will make a payment against the invoice for the amount, and leave an open balance of the other amount. Do the same for the other transaction within your bank, find and tick the same invoice then save - this should then close the invoice and mark it as fully paid.
Please let us know if this works.