Incorrect MTD VAT figures submitted to HMRC

Leanne1310 · ‎January 15, 2020

I submitted a MTD VAT return through QB Desktop (not my first - done a few previously without issue) which showed a £68k repayment due from HMRC. All went through without error.

I have today received a repayment from HMRC of £93k which is £25k more than we were expecting, upon closer inspection the Box 4 figure VAT return on HMRC online is £25k more than the Box 4 figure allegedly submitted by QB.

I've contacted HMRC who insist that it is a software issue and to contact provider for help?

Chris_H · ‎January 15, 2020

Hi Leanne1310,

Thanks for contacting us here on the community.

I'm sorry to hear that your HMRC figures on your most recent Vat return do not match that which were submitted through QuickBooks. I'm going to Private message you via our community message facility, and ask if you can send me a couple of screen shots of the desktop file so we can diagnose this further.

Thanks,

Chris.

Leanne1310 · ‎January 15, 2020

How do I access this please?

Chris_H · ‎January 15, 2020

Hi Leanne,

It seems I am not able to message you directly via the community, and also vice versa.

Would you be able to send us a private message with screen shots of your VAT detail report (Go to Vat- Vat Detail report) for all boxes please to either our QuickBooks Uk Twitter account or QuickBooks UK Facebook account and I can then pick it up from there?

Thanks in advance !

Chris.

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Incorrect MTD VAT figures submitted to HMRC