Hi, dh71. It sounds like there might be a browser-related issue causing the freezing problem after you tick the permission box. Sometimes, browsers can hold onto cached data or extensions that interfere with the processes.
You can use an incognito window to rule out browser-related issues and ensure the page loads correctly. If the problem persists, use a different supported and updated browser, as this can help resolve compatibility or other specific issues.
Explore this article to learn how to troubleshoot other MTD issues if you encounter them: Fix MTD (Making Tax Digital) issues in QuickBooks (VAT and ITSA).
If you have other concerns about updating your MTD, reply below. We’ll guide you every step of the way.
