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Have a question about HMRC's VAT portal closure on November 1st? - Ask it here!
LWD1
Level 1

Message: Do you need to authorise QuickBooks now?

We have been submitting MTD VAT returns on behalf of clients and we also have clients who submit their own from the software.  There have  been no issues so far.  Since Monday every MTD client when we go to Taxes it comes up with this message box about needing to authorise Quickbpooks, which you either click on Authorise QB or Dismiss.  If you dismiss, by the open returns, the status is reported as "Take Action".  If we click on authorise, it seems to want to reauthorise all clients on our ASA accounts (we are still within 18 month period before we need to do this).  Has anyone come across this and how do we resolve it?  We have phoned QB and they have not come across this message.

3 REPLIES 3
Ashleigh1
QuickBooks Team

Message: Do you need to authorise QuickBooks now?

Hello LWD1, 

 

Thanks for reaching out to us on the Community page. 

 

Could you send us a screenshot of the take action page when you click on the word in top right hand corner please including the URL in the screenshot thanks. 

LWD1
Level 1

Message: Do you need to authorise QuickBooks now?

Where do you want me to send this to?

Ashleigh1
QuickBooks Team

Message: Do you need to authorise QuickBooks now?

Hello LWD1, 

 

If you take the screenshot and save it then at the bottom of the reply box you have choose file >click that and then find the screenshot and then save this will then upload it to the conversation. 

 

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