I am trying to file a number of outstanding VAT returns, but, I am unable to apply the desired
VAT rate that is relevant for the customer in question against the invoice.
When I check the Manage VAT rates cog in my account the rate I want (20% RC SG) is not shown.
But, when I look in the VAT section on the left-hand menu the rate I want is showing and is active.
I've tried the obvious answer of switching the rate off and on, but that has not worked.
If I don't file my returns soon I am going to have door knockers.
Can someone point me in the right direction?