We issued a sales invoice back in August. There was VAT included on it, however customer should not have been charged VAT. This invoice has not been paid. Customer has now asked to have the invoice issued without VAT. What is my best way to correct this? Do I remove the Vat from the existing invoice or should I issue a Credit note to clear this invoice ie with the vat and then issue a new invoice without the Vat. Am I correct in saying that if I make the adjustment on the existing invoice QB will pick up the necessary corrections in the VAT account. Thanking you
So you can just remove the VAT element on the invoice, if you are on standard VAT it would've accounted for the VAT prior period to where the invoice date falls. Changing it will create an exception on the next return for you.
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