VAT EXCEPTION error?

Hello there, MCooney.

There are several reasons why the transactions are showing in the VAT Exception report. I've listed some of the causes why these entries appear in the report:

• Unpaid Invoices: Invoices marked as unpaid that were previously filed can appear as exceptions, especially if they were paid in a different reporting period but still appear in the current one.
• Edited Transactions: Any entries that are modified after it was included in a previously filed VAT return will trigger an exception.
• Deleted Transactions: If a transaction part of a filed VAT return is deleted, it will also appear as an exception.
• Late Entries: Transactions entered after the filing of a VAT return may be flagged as exceptions if they fall within the same reporting period.

Since the invoice for September was paid in November, it is the reason why it shows in the VAT Exception report.

 To rectify this, it would be better to contact our QuickBooks Support specialist directly. They are the ones equipped with tools to further investigate why the transactions are showing both in the VAT Exception report and the Sales VAT report. Please consider getting in touch with them to help you fix it.

1. Click the Help icon in the upper-right corner.
2. Click the Contact us button at the bottom part of the Help window.
3. Enter a short description of your concern. Let's say VAT Return. Then, click the Let's Talk button.
4. I would recommend selecting the Start messaging button.

Additionally, visit our One Intuit Help Hub to access our troubleshooting guides, online resources, and FAQs specific to your QuickBooks products and needs. You can view this brief video to help you navigate the page seamlessly: https://intuit.me/OHHvideo.

Get back to the Community if you need other help. I'll be here to back you up in case you need one. Take care!

HI CharleneMae
I did contact support and they were insistant the transaction was VAT filed in the previous return, which is isn't.  I had to tell the person in support repeatedly that it wasn't filed already. 
I am reaching out as she wanted to undo our previous VAT return, despite the fact the transaction in question is not in that return.  All Quickbooks help guides say exceptions related to changed filed transactions.  this is not.