I appreciate the detailed information, Sarah1612.
To have this better addressed, I'd suggest reaching out to our Customer Care Support Team. They have more tools, like screen sharing, that can help you resolve your concern.
Here's how:
- Click on the Help icon at the top menu bar to select QuickBooks Desktop Help F1.
- In the Have a Question window, scroll down to choose the Contact us link.
- This will display the Contact Us screen.
- Go to the Tell us more about your question section to enter the issue or topic in the field box.
- Press the Search button to display the Get Phone Number or Start a Message button.
You can visit our Help articles that have detailed information to address your concern.
Please let me know if you have any other additional concerns managing VAT in QBDT. I'm here to help.
