vat return problem

RAY15 · ‎July 17, 2019

I filed the vat on my quickbooks desktop last week as I have done sucessfully for 3 years or so with desktop. Got the report printed and entered the figures onto HMRC site. Paid over the money. When I went to 'pay bills a week or so later the figure to HMRC was there, usually its the same as the return, this time its different by a few hundred pounds, in our favour. When I print the VAT 100 report for the quarter it still shows the figure I paid over to HMRC. Can anyone shed light on what could have caused this? Any ideas to fix?

EdwardR · ‎July 17, 2019

Thanks for posting on Community Ray.

Could you please provide us with a screenshot of the filing in question along with a VAT detail report for the same period. We will then be able to look into this query further for you.

RAY15 · ‎July 17, 2019

how can i send those to you?

TaliaI · ‎July 17, 2019

You can attach images within the reply by selecting the Browse button underneath the box where you enter your question.

Thanks,

Talia

RAY15 · ‎July 17, 2019

Is this private and confidential?

EmmaM · ‎July 17, 2019

Hello Ray15

What we ca do if you are concerned about the security is email you instead to the email linked to the Community.If you could reply back with the screen shot if that is preferable?

Thanks

Emma

RAY15 · ‎July 17, 2019

yes dont really want to publish my vat return on the web, you will email me?

GeorgiaC · ‎July 17, 2019

Hello RAY15,

We've just sent an email, please reply back and we'll pick this up with you there :)

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