A warm welcome to the Community, fathima.
The VAT Detail Report lists transactions that are included in each box on the VAT return. If the date of the report is correct and it's still now showing, try logging into your QuickBooks Online (QBO) account using a private browser (incognito). There are times that the browser is full of frequently accessed page resources, causing some unusual responses.
Here's how:
- Press Ctrl + Shift + N (Google Chrome).
- Ctrl + Shift + P (Firefox).
- Control + Option + P (Safari).
Once signed in, go back to your report and check the amount from there. If it rectify the issue, return to your default browser and perform a clear cache. Every so often the cache becomes overwhelmed with older data which can potentially cause viewing and performance issues. Clearing it will refresh the system, and you'll be able to work with a clean slate. However, if the issue persists, try using other supported browsers.
To help you wiith customising and utilsing your reports in QuickBooks, check out this article: Customise reports in QuickBooks Online.
Please know that I'm only a post away if you have any other issues or concerns. I'll be here to help. Have a good one!
