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alan-hutson
Level 1

Why when I print my VAT return in addition to the information I require, does the program add the LHS Quickbooks menu headings over the VAT text vertically ie Dashboard?

 
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Best answer January 25, 2020

Accepted Solutions
Adrian_A
Moderator

Why when I print my VAT return in addition to the information I require, does the program add the LHS Quickbooks menu headings over the VAT text vertically ie Dashboard?

This might be caused by a browser behavior, alan-hutson.

 

The same data is printed on whatever information you see when reviewing the VAT return. Let's perform some troubleshooting steps to verify if a browser might be the caused by this issue.

 

First, let's print the VAT return on a private window. This type of window doesn't store any file history that helps your browser to load faster. Second, if it works fine, you can go back to your regular browser and clear its cache. A piled cache can cause some unexpected issues on the pages we've opened like QuickBooks.

 

Lastly, you can use a different browser like Google Chrome, Mozilla Firefox, Internet Explorer, or Safari.

 

Afterwards, try printing the VAT and check to see if you still get the same thing.

 

On the other hand, if ever you want to access the previous submitted taxes to the HMRC, you can go to the Taxes tab. Next, click the drop-down at the return. Then, click View Summary.

 

I'm just around if you still have other concerns.

View solution in original post

1 REPLY 1
Adrian_A
Moderator

Why when I print my VAT return in addition to the information I require, does the program add the LHS Quickbooks menu headings over the VAT text vertically ie Dashboard?

This might be caused by a browser behavior, alan-hutson.

 

The same data is printed on whatever information you see when reviewing the VAT return. Let's perform some troubleshooting steps to verify if a browser might be the caused by this issue.

 

First, let's print the VAT return on a private window. This type of window doesn't store any file history that helps your browser to load faster. Second, if it works fine, you can go back to your regular browser and clear its cache. A piled cache can cause some unexpected issues on the pages we've opened like QuickBooks.

 

Lastly, you can use a different browser like Google Chrome, Mozilla Firefox, Internet Explorer, or Safari.

 

Afterwards, try printing the VAT and check to see if you still get the same thing.

 

On the other hand, if ever you want to access the previous submitted taxes to the HMRC, you can go to the Taxes tab. Next, click the drop-down at the return. Then, click View Summary.

 

I'm just around if you still have other concerns.

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