Hi there, simonmiab.
Thanks for joining the Community. I've got a few details to share with you about our redesigned tiers.
We've recently updated the new program and crafted the point system in ProAdvisor. New points system are as follow:
- Silver (0 to 199)
- Gold (200 to 799)
- Platinum (800 to 1599)
- Elite (1600+)
If you have more than 200 points prior to the changing of tiers, it's possible that your points have expired. You can check out these articles for more information:
This should point you in the right direction. Let me know if you have any questions. I'll get them answered for you.