Hi, I have a new employee, with an National Insurance category B - but he's male. Payroll won't accept it, even though he's had that category since his first job many years ago and his previous employers don't seem to have had a problem.
Hello there, @Shadow1.
I'm here to guide you to the right support who can help you with the National Insurance (NI) category.
In QuickBooks, the NI category B- Reduce rate is set up for Females only Married/Widows. Since your employee is male, I recommend contacting our QuickBooks Desktop Support Team. They will be the one to provide you the workaround on how you can select NI category B for the male employee.
Here's how to contact our customer support:
For additional reference, you may want to check this article: Directors National Insurance Overview and FAQ.
Please know that you're always welcome to post if you have any other concerns about the QuickBooks payroll. Wishing you and your business continued success.
I have tried creating and editing an existing employee as male with the Category B for National Insurance. This did give an error message on each occasion when trying to do this due to the employee group associated being 'Married women and widows entitled to pay reduced National Insurance' I think speaking with the HMRC as you have stated is the only way you will receive clarification as we wouldn't further on this scenario.
Please let us know if you have any further question following your conversation with the HMRC.