cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Everything you need to know about banking in QuickBooks Online - Discover more
Anonymous
Not applicable

Adding transactions and unsupported banks

Hello,

 

I'm quite new to Quickbooks, so I'm still learning the ropes. It all seems quite simple so far, but there is one thing I'm struggling with. I'm using Quickbooks Self Employed. My bank, Starling, are not supported. I can upload bank csv files easy, but these keep getting added to the 'cash' account. I can't seem to find a way to manually add my Starling Account, and file my uploaded transactions into it that way. It asks me to search for my bank, and states it's unsupported. 

 

Is there any way that I can add my unsupported bank, even if it's not synced up? I don't want all of my bank transactions to read as 'cash'. 

 

Thanks so much!

 

Beth

1 REPLY 1
TaliaI
QuickBooks Team

Adding transactions and unsupported banks

Hello Beth,

 

There is no way to do this - the transactions will always show as posting to 'cash'. To reassure you, HMRC are aware of the limitations with renaming/creating accounts in the product, and so if it ever came to an audit, they will not be concerned with your transactions showing as cash.

 

Thank you!

 

Talia

Need to get in touch?

Contact us