cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Everything you need to know about connecting your bank and credit cards in QuickBooks Online
cascadewatersports
Level 1

I cant access my account and it says I need to resubscribe

 
1 REPLY 1
JayneusR
QuickBooks Team

I cant access my account and it says I need to resubscribe

Hello there, Cascade.

 

The message indicating that you need to resubscribe typically means that your QuickBooks subscription has expired.

 

To resubscribe, follow the on-screen instructions to update the information. Please ensure your card on file is active, has sufficient funds, and is entered correctly.

 

Once payment is successfully processed, your account will be reactivated immediately. Log out and log back in to make sure the subscription is now active. You will receive an email confirmation for the order details.

 

For more information about an ended subscription and how to start using your existing account again, refer to this article: Resubscribe to QuickBooks Self-Employed.

 

If you have additional concerns, feel free to leave a comment below.

Need to get in touch?

Contact us