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Everything you need to know about banking in QuickBooks Online - Discover more
penny5
Level 1

My bank is missing all the transactionsfrom 18/01/19 to 19/03/19 how to do i find them?

 
1 REPLY 1
Anonymous
Not applicable

My bank is missing all the transactionsfrom 18/01/19 to 19/03/19 how to do i find them?

Thank you for reaching out in the Community, @penny5.

 

I'd be glad to help find your missing bank transactions in QuickBooks.

 

First, let's attempt looking into your excluded transactions to check if the missing transactions from January to March are there. 

 

 

 

If you find the missing transactions in this screen, you can click on the Update button to download them. You may need to click 3 to 5 times if nothing happens. However, if it's still unable to download, you may need to log in to your bank's website and download the transactions via Web Connect

 

When you first connect your account, QuickBooks downloads up to the last 90 days of transactions. If you need more than 90 days of transactions, you can export additional historical transactions from the bank and upload them into your QuickBooks company.

 

If you still can't locate the missing transactions, I'd suggest reaching out to our Chat Support. This way, they can investigate this issue further using their helpful tools. 

 

Keep me posted if you have other questions about your missing bank transactions. I'm always here to help.

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