Hello, J-Boote. Let's double-check your login credentials to ensure you’re using the right email address and password linked to your QuickBooks Online account.
If you find your login credentials are incorrect, you can reset your password and update your sign-in information directly through your QuickBooks account.
Also, please know that you're always welcome to post any payroll-related issues in our Community forum, where experts and other users can provide helpful guidance.
Feel free to click the Reply button if you have any other questions or concerns. We’re always here to help!
