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Everything you need to know about connecting your bank and credit cards in QuickBooks Online
Waterfordwight
Level 1

Bank transactions not downloading have refreshed and removed bank and reinstalled still not downloading since June

 
1 REPLY 1
Irene R
QuickBooks Team

Bank transactions not downloading have refreshed and removed bank and reinstalled still not downloading since June

We recognize the troubleshooting steps you've taken to download your bank transactions in your QuickBooks Online Solopreneur account, WaterFord.

 

Before we begin, can you tell us which bank is connected to your account, or if you have experienced any errors? This information will help us move closer to resolving the issue.

 

With that, there are several reasons why your June bank transactions have not downloaded. Here are some of them:

 

  • Your bank may not be a participating institution. 
  • Your bank only allows downloads of up to 90 days' worth of transactions.
  • Your bank is undergoing system maintenance.
  • Some banks have multiple names listed. You may need to select the correct one or try different bank URLs.

 

Also, it's helpful to check with your financial institution for updates or maintenance that might affect your QuickBooks connection. Once you've confirmed there are no issues on their end, kindly double-check if you're using the correct bank URL. On the other hand, know that you can manually upload your bank transactions.

 

Feel free to use this thread to share any additional questions or provide more information about your transactions.

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