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Established Community Backer ***

Common banking error

Just thought I would share with the community a common problem that a lot of my clients have been experiencing lately and a new troubleshooting solution I have discovered.

 

If you are getting the error code within their banking screen showing:

Something isnt working.jpg

 Then ensure that you have ‘Background app refresh’ on. To get to this go into Settings> General> Background App Refresh. I would recommend turning it off and then back on again”

Background app refresh.jpg

 

 

I hope this helps anyone experiencing the issue!

 

Emily

 

1 REPLY
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Established Community Backer *

Re: Common banking error

Thanks @EmilyMockett, I will have to keep this in mind!!